Tekktopiatekktopia
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PrivacyPolicy.

Last updated: 1 May 2025

This Privacy Policy explains how Tekktopia Limited collects, uses, stores, and shares your personal information when you visit our website or engage with our services. We are committed to protecting your privacy and handling your data in an open and transparent manner in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

01

Who We Are

Tekktopia Limited (“Tekktopia”, “we”, “us”, or “our”) is a technology company registered in England and Wales. We are the data controller for personal information collected through our website (tekktopialtd.com) and our services. You can contact us at info@tekktopia.com with any privacy-related queries.

02

Information We Collect

We collect information you provide directly to us and information we collect automatically when you use our website.

Information you provide: This includes your name, email address, phone number, company name, and any message content when you submit our contact form or subscribe to our newsletter.

Information collected automatically: When you visit our website we may collect your IP address, browser type and version, pages visited, time and date of your visit, and referring URL. This is collected through cookies and similar technologies — see our Cookie Policy for more detail.

03

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide the services you request
  • Send you our newsletter if you have subscribed (you can unsubscribe at any time)
  • Improve and optimise our website and services
  • Comply with our legal obligations
  • Detect and prevent fraud or other unlawful activity
  • Send you updates about our services where you have given consent or where we have a legitimate interest
04

Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases to process your personal data:

Contract: Processing necessary to perform a contract with you or take steps at your request before entering into one.

Legitimate interests: Processing necessary for our legitimate business interests, such as improving our services and communicating with prospective clients, provided these are not overridden by your rights.

Consent: Where you have given us clear consent to process your personal data for a specific purpose, such as subscribing to our newsletter.

Legal obligation: Processing necessary to comply with a legal or regulatory obligation.

05

How We Share Your Information

We do not sell your personal data. We may share it with trusted third parties only where necessary to operate our services:

Service providers: Including our form-handling provider (Formspree), analytics services, hosting infrastructure, and email delivery platforms. These parties are contractually bound to keep your data secure and use it only for the purposes we specify.

Legal requirements: We may disclose your data where required by law, court order, or government authority.

Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

06

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. Contact form submissions are typically retained for up to 24 months. Newsletter subscriber data is retained until you unsubscribe. You can request deletion of your data at any time by contacting us.

07

Your Rights

Under UK GDPR you have the right to: access the personal data we hold about you; correct inaccurate data; request erasure of your data; object to or restrict processing; data portability; and to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please email info@tekktopia.com. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

08

Cookies

Our website uses cookies and similar tracking technologies. Please see our Cookie Policy for full details on what cookies we use and how to manage them.

09

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include TLS encryption for data in transit, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be communicated more prominently. We encourage you to review this page periodically.

Questions about this document? Contact us. Tekktopia Limited — Registered in England & Wales.